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Emotional Intelligence, the best way to win hearts and minds

Emotional Intelligence is key to making people feel the impact of what you have to say. Whether you’re presenting, negotiating or simply...

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The networking skills that give your career a little extra spin

Networking can feel risky. You’re putting yourself out there, inviting people to get to know you. Building and maintaining relationships takes a little dexterity...

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Building rapport brings you mutually beneficial rewards

Building rapport helps you to better connect with other people. Colleagues and clients might be part of your professional environment, but you...

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Executive presence, the secret to leaving them spellbound

Executive presence is the elusive quality that helps you weave a spell over the room before you’ve even spoken. Hard to identify...

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3 easy ways to develop confidence and self-esteem

Confidence and self-esteem are vulnerable to your inner voice of doubt. Whispers of negativity chip can away at your achievements and ability....

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Body language speaks volumes to anyone reading the room

Body language is an open book on how we’re feeling. Offering sneaky glimpses of things we might prefer to hide, it gives...

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Communicating virtually, with real-world presence

Communicating virtually relies on human skills that need more than a push of a button. After you’ve logged in, clicked the link...

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Managing up by reframing things with your boss

‘Managing up’ might feel like pulling a rabbit out of a hat, but there’s no sorcery involved, just a strategy that anyone...

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Critical thinking superheroes untangle lines of thought

When you need superhero skills, and your cape is in the wash, critical thinking is your best alternative. Whether you’re looking for...

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Communicating cross-culturally by building rapport

As I write, England is dragging itself back to work on a wet Monday morning after last night’s bruising penalty shoot-out in...

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Business writing skills that will stop you getting stuck

In writing for business, a few basic skills will stop your creative juices getting stuck in a sticky mess. A lack of...