Communicating as a Leader

• Introduction

• What happens when a leader communicates, and how people interpret what is being said, is a complex process. This video will help you get to grips with the Shannon-Weaver model of communication.

• Decoding Messages

• Decoding the values of others is easier than you think - if you learn to decipher the signs...

• Encoding Messages Through Storytelling

• All of us will have had the experience of communicating brilliantly - but the key is to understand how we did it so that we can repeat it at will...

Defining Impact and Presence

• Defining Impact and Presence

• People will forget what you said and even what you did, but they will never forget how you made them feel...

Values-Based Leadership

• Values-Based Leadership

• A leader's values are a reflection of who they are – and, more importantly, who they want to be as a leader...

The Impact and Presence Toolkit

• Introduction

• Authentic presence is impossible to fake and is no accident...

• The Storytelling Format

• The difference between a compelling story and a formless anecdote very often lies less in the basic content. What should it be?

• Choose Your Story

• We’ve been telling stories for centuries and don’t have to go back far to understand the powerful effect storytelling has on our hearts and minds...

• The Power of Sensory Language

• Sensory language inspires listeners to consider concepts and consequences in a much more three-dimensional way. This is a simple skill to learn...

• Declarative vs Narrative Language

• This video shows perfectly the difference between declarative and narrative language and how the latter can be used to have a lasting impact on your audience.

• The Key to Leadership Presence

• Effective and Congruent communication skills are the keys to authentic Leadership presence. Here's a mini toolkit of tips to use and practice to enhance yours...

• Giving One Thought Per Person

• Defining messages so an audience really connects with them is one of the keys to maintaining positive presence in any meeting or interaction...

Influencing Under Pressure

• Introduction

• Even great leaders have to face pressures, awkward situations, and seemingly overwhelming challenges. Here we look at the key to effective and successful leadership...

• Outcome Thinking

• Outcome thinking is what separates effective leaders from ineffective leaders...

• The Decision to Act

• Here we outline two of the key influencing strategies that can be used to sell ideas that motivate people - social proof and the rule of commitment...

• Building Rapport

• Robert Cialdini, a leading researcher in the study of Influence, states that we are more likely to be influenced by people that we like or have rapport with...

Putting it all Together

• Putting it all Together

• Leadership Presence is a state of listening and responsiveness and Impact is the effect you have on those around you. Here's a reminder of some of the key techniques we've been talking about and how to put them all together...

Actions

• Actions

• Thank of a leader who had a positive impact on your life, personally or professionally. How did they make you feel and what did they do to make such an impact?